From my perspective, it’s a terrible name for a checking account.

The big financial news yesterday was Bank of America’s introduction of its newest checking account named eBanking.

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They’ll regret not having read the AMI Research first!

It appears the days of being customer-focused and customer-centric are over for a growing number of banks.

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Needless to say I was shocked this morning when I heard on the news that Bank of America was changing its overdraft fee policy.

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